Skip to content

Guide

What a competition’s terms must say

Updated 12 October 2026 · 2 min read · By Hoardsy

Before you buy a ticket, a UK prize promotion has to tell you the things below. They come from section 8 (Sales promotions) of the CAP Code, the rulebook the ASA enforces. Use the list as a checklist on any site, ours included.

Rule 8.17: the significant conditions

  • How to take part and what it costs. Promoters must give “how to participate, including significant conditions and costs”.
  • A free entry route. “Any free-entry route should be explained clearly and prominently.” See free entry route rules.
  • A closing date. “A prominent closing date, if applicable, for purchases and submissions of entries or claims.” The ASA expects a prize promotion to have one, and says closing dates “must not be changed unless unavoidable circumstances beyond the control of the promoter make it necessary”. See can a competition extend its closing date?
  • The prizes. “Promoters must specify the number and nature of prizes or gifts, if applicable.”
  • Restrictions. Location, age or the need to access the internet.
  • Who is running it. “The promoter’s full name and correspondence address must be stated.”

Rule 8.28: prize promotions say more

The code says prize promotions must specify, clearly before or at the time of entry:

  • any restriction on the number of entries
  • “whether the promoter may substitute a cash alternative for any prize” (see cash alternatives explained)
  • “how and when winners will be notified of results”
  • the date prizewinners will receive their prizes, “if more than 30 days after the closing date”

Rules on how the draw is run

  • Delivery. Rule 8.15.1: promoters “must award the prizes as described in their marketing communications or reasonable equivalents, normally within 30 days”. See how soon a prize should arrive.
  • Chances. Rule 8.20: “Promoters must not exaggerate consumers’ chances of winning prizes.”
  • Fair draws. Rule 8.24 requires prize draws to be awarded “in accordance with the laws of chance”. See how a provably fair draw works.
  • Instant wins. Rule 8.25: participants “must know immediately what they have won”. See instant win rules.

What to do with this

Open a site’s terms and tick each item. A missing closing date, no named company or address, a free route you can’t find or a cash alternative that isn’t stated are all reasons to walk away. If a site breaks a rule, you can complain to the ASA.

Source: CAP Code, section 8: Sales promotions (ASA), read 12 October 2026. Quotes are short extracts; read the full rules at the source. The code covers advertising and promotions, and this page is not legal advice.

How Hoardsy runs its competitions

  • Closing dates are never extended for slow sales.
  • There’s no minimum number of sales: every end-draw prize and top instant prize is awarded, sold out or not.
  • Every competition page shows its prizes and your chance per ticket before you enter.
  • Every competition can be entered free by post, with the same chances as a paid ticket. See free postal entry.

Keep reading

Last checked 12 October 2026.

Hoardsy

See the competitions

Choose a draw or an instant game. Every prize and its chance is on the page before you enter.

18+, Great Britain only. Free postal entry on every competition.